Refund policy
AtΒ Cozytton, we care about your satisfaction and want your shopping experience to be as smooth as possible. Please review our return and refund policy below:
π Return & Exchange Period
You may return or exchange a product within 14 days from the shipping date in the following cases:
The product has a manufacturing defect.
The product is not as described on the website.
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πΈ Refund Process
Cash Payments:
Refunds will be processed on the same day the return is received.
Electronic Payments:
Refunds will be processed back to your original payment method within up to 14 business days.
Note: Shipping fees are non-refundable and will be covered by the customer.
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π¦ Product Return Requirements
To ensure your return is accepted, please make sure:
The product is in its original, unopened, and sealed packaging from the manufacturer.
All accessories and labels included in the original order are returned in their original condition.
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β Non-Returnable or Non-Exchangeable Items
Products that are not in their original packaging.
Products missing accessories or components.
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π Contact Us
Need help with a return or exchange? We're here for you!
Email: contact@cozytton.com
Facebook: @cozytton
Instagram: @cozytton_bedding
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